All products are handcrafted and prepared after the order is confirmed.
Please note that production and packaging may take time due to the nature of handmade items.
Shipping
Orders are shipped within 3–5 business days after payment confirmation.
Delivery times may vary depending on the destination and carrier.
We are not responsible for delays caused by the shipping carrier.
Returns & Refunds
All products are handmade crafts. Returns, exchanges, and refunds are not accepted for any reason, including change of mind.
Natural variations in shape, texture, or color are part of the handmade process and are not considered defects.
Damaged or Incorrect Items
If your item arrives damaged or incorrect, please contact us within 24 hours of delivery with clear photos.
We will review the issue and respond accordingly.